Receiving crypto versus buying crypto in Ghana: what changes

How to choose between Receive and Buy

1. Step 1

   Decide who is providing the crypto

   Use Receive when another wallet or person is sending crypto you already own or expect. Use Buy when you want to exchange Ghana cedis for crypto through a new order.

2. Step 2

   Choose the exact asset

   Open the wallet or Buy flow for the cryptocurrency you need. Similar names and symbols do not make assets interchangeable.

3. Step 3

   Check the network and destination

   For Receive, copy the address and network currently shown. For Buy, review where the purchased crypto will be delivered and confirm that destination before continuing.

4. Step 4

   Review the money side of a Buy order

   When buying, compare the live GHS amount, crypto amount, payment option, and payment reference shown for the current order. These details do not apply to an ordinary wallet deposit.

5. Step 5

   Keep the right reference

   For Receive, retain the blockchain transaction hash when available. For Buy, retain the ebitpoint order and payment references and follow the order status in your account.

Receiving crypto starts with your wallet details

When another person or service is sending crypto to you, open the wallet for the asset you expect to receive and use the current address and network shown there. The sender needs the same asset and network route; an address by itself is not always a complete instruction.

Receiving crypto does not replace a Buy order. It does not set a Ghana cedi quote, choose an ebitpoint payment account, or create a purchase reference for you.

Buying crypto creates an order you can review

Buy starts with the asset, Ghana cedi amount and delivery destination. Review the quote and receiving payment account, then confirm to create the order. Pay only after the saved order displays its payment instructions and deadline. The quote expiry used during review and the order's later payment deadline are separate checks.

Use the payment account shown on that order, not details copied from a past payment, a screenshot, or an unexpected message. After paying, use I've paid to submit the provider transaction ID and any proof the order asks for. A payment report is followed by payment confirmation and crypto delivery; it does not itself confirm receipt.

Check the deposit minimum before sharing an address

Read the minimum deposit and required confirmations shown in Receive for the selected asset and network. Check what the sender will actually deliver after any sending-wallet charge. A small test transfer still needs to meet the displayed minimum; below-minimum deposits may not be credited automatically.

The sender's transfer record and your available wallet balance are different checks. An incoming transfer must reach the required blockchain confirmations before the balance is credited. Keep its transaction ID and use signed-in Support if the credited amount or status needs review; do not ask the sender to pay again just because the balance has not updated yet.

Choose what happens after the crypto arrives

An ordinary Receive deposit credits crypto after the required confirmations. It does not automatically sell that crypto for Ghana cedis. To cash out an available balance, open Sell, select your ebitpoint wallet as the funding source when offered, and review the GHS payout and saved Mobile Money or bank destination before confirming.

Swap converts between supported crypto balances inside your own ebitpoint account. Review the input, output, fee and quote expiry before confirming; it does not pay Ghana cedis or send funds to an outside wallet. Use Send for a transfer to another wallet, checking the destination address, network, amount and quoted network fee in that separate flow.

The same safety checks still apply

Whether you are receiving or buying crypto, confirm the asset, wallet destination, network, and amount before proceeding. For a Buy order, also compare the Ghana cedi amount and the payment details in the final review.

Keep the resulting transaction or order reference, and use signed-in Support for account-specific questions. Never share a password, one-time code, private key, or recovery phrase while asking for help.